The frequency of hurricanes and the subsequent State of Emergency declarations give rise to numerous anxieties among patients, making it vital for pharmacies to have a well-thought-out plan in place and consistently monitor and update it to provide substantial support and alleviate stress during such challenging times.
Patient-centered care is one of the most important elements in establishing long-lasting relationships with the patient and strengthening the pharmacist’s professionalism in the pharmacy practice. To provide the best care and customer service possible, you have to start with the foundation - effective patient communication.