AI Voice Agents in Healthcare: The Future of Patient Communications
AI voice agents are transforming patient communication in healthcare. From reducing call volume and staff burnout to improving patient access and workflow efficiency, conversational AI and intelligent voice agents are helping community pharmacies modernize operations while delivering faster, more convenient service.
Drug-Induced Nutrient Depletion: The Most Common Medications That Rob Vital Nutrients
Drug-induced nutrient depletion can lead to deficiencies that impact patient health. Learn which medications are most commonly involved and how pharmacists can help prevent and manage these risks through monitoring, supplementation, and patient education.
March Health Awareness Events and How Pharmacies Can Participate
March is a powerful time to elevate health conversations, promote preventive care, and spotlight timely services. From seasonal wellness to awareness initiatives, thoughtful outreach can educate patients, deepen trust, and position your pharmacy as a proactive healthcare partner in your community.
National Nutrition Month: How Your Pharmacy Can Participate
March is National Nutrition Month—an opportunity for pharmacies to educate patients on healthy eating, exercise, and wellness. Explore ways to spread awareness, from hosting events to promoting wellness products and engaging on social media.
Tech Tips: Pharmacy Telecom Best Practices to Save Time & Improve Experience
Pharmacy phones aren’t slowing down anytime soon — but the right telecom strategy can reduce interruptions and give your team valuable time back. In this article, we share practical, pharmacy-focused telecom tips to improve efficiency, streamline call handling, and create a better experience for both staff and patients.
FDA Updates for Community Pharmacies: Regulatory Changes and What to Know (Q4 2025)
The final quarter of 2025 brought several FDA updates that will directly affect community pharmacy operations in the year ahead. From evolving biosimilar interchangeability policies to increased scrutiny on compounded medications and new drug approvals, this recap highlights what matters most and what to know in 2026.
February Health Awareness Events and How Pharmacies Can Participate
February is a timely opportunity to lead meaningful conversations, connect patients with preventive care resources, and spotlight relevant services and products. When approached thoughtfully, these observances can strengthen patient relationships, reinforce your role as a trusted care partner, and drive impactful engagement throughout the month.
How Your Pharmacy Can Participate in American Heart Month
There are many ways your pharmacy can participate in American Heart and so many great resources out there that make it easy to spread awareness!
Black History Month: Celebrating Influential African American Pharmacists & Industry Trailblazers
To celebrate Black History Month, join us in honoring notable and courageous African American pharmacists and industry trailblazers. These influential leaders broke societal barriers through the years and paved the way for future generations of African American pharmacists and pharmacy owners.
Embracing the Future: What ChatGPT Health Means for Pharmacists and Patient Care
The introduction of ChatGPT Health signals a new phase in how people engage with their health information. For pharmacists, it’s an opportunity to guide more informed patients and strengthen the role of the pharmacy as a trusted source of clarity and care.
10 Tips for Preparing Your Pharmacy for a Winter Storm
Winter storms and emergency declarations can make many patients feel worried and uncertain. That’s why it’s important for pharmacies to have a clear winter weather plan in place—and to review and update it regularly—so they can keep supporting patients and easing stress during severe weather.
