Running an independent pharmacy is no small feat. Finding ways to maximize productivity without extending your team’s workday is crucial. In this blog, we’ll explore tools to turn your pharmacy into a productivity powerhouse that provides the best patient experience possible – while boosting your bottom line.
Interactive Voice Response (IVR) systems, automating and routing calls, have become essential for independent pharmacies. They streamline calls, save staff time with self-service options, and enhance the customer experience. Here are five ways to optimize your pharmacy IVR...
Patient-centered care is one of the most important elements in establishing long-lasting relationships with the patient and strengthening the pharmacist’s professionalism in the pharmacy practice. To provide the best care and customer service possible, you have to start with the foundation - effective patient communication.