THE LUMISTRY PLATFORM

The Second Screen™ that does everything your pharmacy software can’t

Gone are the days of wasting valuable time and resources on routine tasks. With the Lumistry platform, you can spend less time checking off your to-do list and more time on personalized patient interactions that set your pharmacy apart from the competition.

An all-in-one solution that elevates productivity and enhances the patient experience.

Lumistry consolidates all the programs you use outside of your pharmacy software – to-do’s, scheduling, marketing, website updates, forms, and more – into a single interface, making it a productivity powerhouse worthy of keeping pulled up as a second screen in your pharmacy all day long.

Appointments

Empower patients to schedule clinical services and manage them through a central calendar.

Refills

Receive requests, provide status updates, and send reminders within a single interface.

Secure chat

Communicate privately with patients through HIPAA-compliant two-way messaging.

Forms

Collect information digitally through custom or templated HIPAA-compliant forms.

Paperless Patient Education

Access the world’s largest medication video library (and share it with your patients digitally).

Tasks

Ensure no action items or patient needs get left behind with this digital to-do list.

RX REFILL MANAGEMENT

Request, refill, and remind with ease.

24/7 mechanism for patients to request their medications

Integration with leading pharmacy software

Automated refill and pickup reminders through a single interface

Includes fully integrated patient mobile app, allowing patients to request refills, update insurance cards, specifiy delivery methods, check order statuses, and much more

SECURE CHAT

Virtual messaging that keeps patient data safe and sound.

Enable patients and staff to communicate privately through HIPAA-compliant two-way messaging

Decrease phone interruptions and allow staff to respond to inquiries at a time that works best for their workflow

Message about matters related to a patient, family member, or dependents under their care

Set up automated after-hours messaging to provide resources and information while your pharmacy team is offline

TASKS

Improve efficiency, organization, and visibility across teams.

Assign one-time or recurring tasks to individuals or groups of people

Manage to-do’s in a list or easy-to-understand timeline view

Associate tasks with customers to view within patient records

Filter tasks by keyword, assignee, task type, priority level, and more

APPOINTMENTS

Increase revenue and let your clinical services shine.

Customize a pre-appointment checklist for patients to view and complete based on the requirements related to the service

Patients can book, update, or cancel an appointment – no phone call to the pharmacy required

View any forms submitted in relation to the appointment and manage booking notifications

Reduce no-shows by enabling patients to sync or export booked appointments to their external calendar

FORMS

Save time and paper with HIPAA-compliant digital forms.

Digitally capture all the information you need from a patient before they step foot in the pharmacy

Embed public forms on your website (New Patient Forms, Prescription Transfer, etc.)

Send private forms via Secure Chat or provide them via a pre-appointment checklist when booking a clinical service

Use provided templates or create your own forms using the user-friendly builder tool

PAPERLESS PATIENT EDUCATION, POWERED BY VUCA HEALTH

Stay compliant with patient education requirements and improve adherence.

Provide medication guides and informational videos digitally to save on printing costs

Enable QR-code printing directly on your medication bottles

Provide educational content via link, within the mobile app, or through your website

24/7 patient self-service

Included with your platform and available via smartphone app or web access, your custom-branded patient portal gives patients the self-service functionality they crave (and helps reduce your staff’s time spent on the phone).

Request refills

Chat securely with the pharmacy team

Schedule clinical service appointments

Update communication preferences, medical information, and insurance cards

Manage dependents and others under their care

...and more!

Learn more

More features to love, less programs to use

SMS messaging

Promote clinical services or special offers through large-scale text messaging campaigns and pre-schedule routine greetings (birthday, holiday, seasonal reminders, etc.) to help keep your store top-of-mind all year long.

Customize a beautiful and functional website that converts visitors to patients. Included as part of your subscription, your new Lumistry website will highlight what makes you unique while empowering your supporting patient care online with robust self-service tools.

Patients will experience a simple, step-by-step onboarding process that captures all necessary information while seamlessly syncing it to your dashboard for easy reference.

SMS messaging

Email messaging

Have a patient base that prefers traditional email messages over texts? Send seasonal greetings, promotions, and reminders straight to their inbox with ease.

Website

Self-guided patient onboarding

Patients will experience a simple, step-by-step onboarding process that captures all necessary information while seamlessly syncing it to your dashboard for easy reference.

The pharmacy solution everyone’s talking about

“I am really looking forward to seeing how this platform will help us track and hold our teams accountable, while reducing multiple point solutions that are difficult for my staff to manage effectively.”

Casey D.
Kirkwood Pharmacy Group

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Transform your pharmacy into a productivity powerhouse.

Automate routine tasks so you can focus on providing the high-quality care that sets your pharmacy apart.

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