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RESOURCES BLOG TOP WAYS PHARMACIES CAN ...

Top Ways Pharmacies Can Boost Revenue During Cold & Flu Season

LAST UPDATED 09/19/2024 | PHARMACY MANAGEMENT,PHARMACY MARKETING
LAST UPDATED 09/19/2024
PHARMACY MANAGEMENT,PHARMACY MARKETING

As the cold and flu season approaches, pharmacies are uniquely positioned to not only serve their communities but also to significantly boost their revenue. By implementing a few strategic adjustments, pharmacies can maximize their profitability while offering essential services and products that meet their patients’ needs.

Focus on your clinical services 

The cold and flu season presents multiple avenues for pharmacies to increase revenue. Start by expanding your clinical service offerings, such as increasing flu vaccinations through clinics or events or by adding new point-of-care testing options. These services are in high demand during this season and can provide a substantial revenue boost. Additionally, if your pharmacy is not already well-known for these services, a focused marketing campaign can bring more awareness and attract new patients.

Optimize inventory for increased demand

Optimizing your inventory on essential items is another key to success. Analyze past sales data to identify high-demand products like antiviral medications, cough suppressants, and vaccinations. By ensuring these items are well-stocked, you can meet patient needs promptly, reducing the likelihood of losing sales to competitors. Consider offering bundled products, such as cold and flu survival kits, to increase the average transaction value.

Enhance in-store experience for increased sales

A well-organized and inviting front-of-house area can significantly influence purchasing decisions. Highlight cold and flu-related products in prominent displays, create end-cap promotions, and optimize product placement to encourage impulse buys. This not only enhances the shopping experience but also drives higher sales of key items during the season.

Collaborate with local businesses 

Strategic partnerships with local businesses can also play a crucial role in driving revenue. Consider hosting offsite vaccination clinics at local businesses, which can introduce your pharmacy to new customers who may return for additional services and products. Cross-promotions with gyms, grocery stores, or wellness centers can further expand your reach and increase foot traffic.

Leverage technology for convenient care and increased efficiency

Convenience is a significant factor in patient satisfaction and loyalty. Offering services like home delivery, online appointment scheduling, and patient self-service options can differentiate your pharmacy from competitors. Additionally, implementing digital tools like IVR systems, and software for managing patient relationships can free up staff to focus on revenue-generating activities.

Boost your marketing to drive awareness and sales

Finally, targeted marketing for pharmacies is crucial during the cold and flu season. Utilize your pharmacy’s website, mobile app, and Google Business Profile to promote your services and products. Digital display ads, email campaigns, and even updated IVR messages can help spread the word about what your pharmacy offers. The goal is to keep your services top-of-mind for both existing patients and potential new ones.

By focusing on these revenue-driving strategies, pharmacies can not only meet but exceed their financial goals this cold and flu season.

Ready to boost your revenue this cold and flu season? 

Check out our how-to guide for detailed, actionable steps to accomplish these revenue-boosting strategies discussed above.