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Patient Portal & APP

Your pharmacy, right in their pocket

Give patients a simple way to manage prescriptions, connect with your pharmacy, and access care—all from the device they already use every day.

app badges
Your brand, front and center

Patients see your pharmacy’s name and logo throughout your app, creating a familiar, connected experience at every touchpoint.

24/7 refill self-service

Patients can submit refill requests and messages anytime. Requests are delivered to your team’s queue, ready when your staff is.

Fewer routine calls

Move everyday refill and prescription-status questions to your app, giving your team more time to focus on patients in the pharmacy.

Give patients more ways to connect with your pharmacy.

Refill in a few taps

Patients can request refills, receive pickup reminders, check order status, and view prescription history without calling the pharmacy or waiting on hold.

Message with your pharmacy team

Patients can securely message your pharmacy team with questions about medications, services, billing, and more. They can also upload photos of prescription barcodes or insurance cards for faster, more accurate processing.

patient app secure chat
appointment scheduling

Book clinical care appointments

Give patients a simple way to access your clinical services. They can browse services, book appointments, complete forms, reschedule visits, and add them to their calendar—all from your pharmacy app.

Manage care for the whole family

Parents and caregivers can manage prescriptions and appointments for family members from a single login, making it easier to keep everyone’s care on track.

patient app family care coordination

See what your patients would see.

Give patients a digital experience that reflects the pharmacy they already know and trust.

Connect the patient experience to your pharmacy workflow.

Put more everyday pharmacy tasks in patients’ hands and less manual work on your team.

Patient education delivery
Give patients access to medication information alongside their prescriptions while reducing the time and cost of printing and distributing educational materials. With Paperless Education, your team can deliver consistent, accessible education without adding another step to the pharmacy workflow.
paperless patient education
platform dashboard

Every patient interaction flows back to your team.

Refill requests, secure messages, and appointment bookings flow directly from your app into your Lumistry dashboard—giving your team one place to manage patient activity.

Schedule a demo to see it in actionlink

Give patients more ways to connect with your pharmacy.

Keep your pharmacy within reach with a digital experience that helps patients connect, manage prescriptions, and access care.

Frequently asked questions