The frequency of hurricanes and the subsequent State of Emergency declarations give rise to numerous anxieties among patients, making it vital for pharmacies to have a well-thought-out plan in place and consistently monitor and update it to provide substantial support and alleviate stress during such challenging times.
A well-thought-out disaster plan helps pharmacies manage unforeseen events. Learn how to minimize a threat's impact on your operations so you can ensure the well-being of employees and patients.
Explore different avenues for increasing revenue while positioning your pharmacy as a one-stop-shop for patients' healthcare needs this cold and flu season.
Running an independent pharmacy is no small feat. Finding ways to maximize productivity without extending your team’s workday is crucial. In this blog, we’ll explore tools to turn your pharmacy into a productivity powerhouse that provides the best patient experience possible – while boosting your bottom line.
Interactive Voice Response (IVR) systems, automating and routing calls, have become essential for independent pharmacies. They streamline calls, save staff time with self-service options, and enhance the customer experience. Here are five ways to optimize your pharmacy IVR...
Join us for a comprehensive webinar focusing on key strategies you can leverage to ensure network integrity while maintaining trust and compliance at your pharmacy.
Patient-centered care is one of the most important elements in establishing long-lasting relationships with the patient and strengthening the pharmacist’s professionalism in the pharmacy practice. To provide the best care and customer service possible, you have to start with the foundation - effective patient communication.