Pharmacy teams juggle it all—dispensing prescriptions, answering phones, consulting with patients, coordinating with providers, and more. In this guide, we’ll explore how to make the most of your IVR system to reduce noise, lighten your team’s workload, and bring back a sense of control.
From prescription labels to patient education sheets, pharmacies generate significant amounts of paper daily. The good news is that modern digital tools make reducing paper usage easier than ever. This guide explores the most effective ways to transition to a paperless workflow, saving both money and the environment.
Click-to-call and Who's Calling are two powerful features available with Lumistry IVR, Powered by Vow's advanced features with eligible pharmacy software integrations. Watch the video to see how they work! You can learn more about Lumistry IVR, Powered by Vow, here. You can request a 1:1 demonstration with our team here.
Explore different avenues for increasing revenue while positioning your pharmacy as a one-stop-shop for patients' healthcare needs this cold and flu season.
Running an independent pharmacy is no small feat. Finding ways to maximize productivity without extending your team’s workday is crucial. In this blog, we’ll explore tools to turn your pharmacy into a productivity powerhouse that provides the best patient experience possible – while boosting your bottom line.
Interactive Voice Response (IVR) systems, automating and routing calls, have become essential for independent pharmacies. They streamline calls, save staff time with self-service options, and enhance the customer experience. Here are five ways to optimize your pharmacy IVR...
You can learn more about Lumistry IVR, Powered by Vow, here. You can request a 1:1 demonstration with our team here. Vow became part of the Lumistry family in 2022, and was rebranded to Lumistry IVR, Powered by Vow, in 2024. You can read the announcement here.
Join us for a comprehensive webinar focusing on key strategies you can leverage to ensure network integrity while maintaining trust and compliance at your pharmacy.