Interactive Voice Response (IVR) systems, automating and routing calls, have become essential for independent pharmacies. They streamline calls, save staff time with self-service options, and enhance the customer experience. Here are five ways to optimize your pharmacy IVR...
With many pharmacies seeking innovative ways to expand their revenue streams beyond traditional prescription dispensing, it’s time to think outside the box. In this blog, we will explore ways to diversify services and embrace a patient-centered approach to position your pharmacy as a vital healthcare hub within the community.
Join us for a comprehensive webinar focusing on key strategies you can leverage to ensure network integrity while maintaining trust and compliance at your pharmacy.
Patient-centered care is one of the most important elements in establishing long-lasting relationships with the patient and strengthening the pharmacist’s professionalism in the pharmacy practice. To provide the best care and customer service possible, you have to start with the foundation - effective patient communication.
Running an independent pharmacy comes with unique business and financial challenges. Here is a look at the current challenges independent pharmacies are facing this year, as well as some ways to streamline operations to not only survive, but thrive in an evolving industry.