Flu season brings high call volumes, and a spike in vaccine appointments. A smart IVR system helps pharmacies reduce hold times, improve patient experience, and even promote seasonal services—keeping operations smooth when it matters most.
Medication errors can happen at any stage of the dispensing process, but the right systems and habits can help prevent them. From reducing stress and decluttering your workspace to using digital tools like IVR systems and task managers, here are 10 strategies to improve accuracy and patient safety.
Learn how to best educate patients on vaccination options and timing and how to support your community effectively.
Efficient inventory management boosts profitability by cutting waste, reducing costs, and preventing stockouts. From smarter forecasting to stronger supplier relationships, the right strategies free up capital, improve cash flow, and keep customers satisfied.